Privacy Policy

Privacy Overview

In keeping with our published standards, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. For clarity, it covers website visits, purchases, service communications, and interactions with our advertising.

Consumer Privacy Rights

As part of this policy, although we do not exchange personal information for money, some advertising activity can qualify as sale, sharing, or targeted advertising under CCPA/CPRA and related laws. For a straightforward customer experience, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. As a service commitment, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Collection and Business Purposes

In keeping with our published standards, information may include identifiers and contact details, purchase records, payment-related data handled by processors, device and browser signals, approximate location, website activity, communications, and inferences. As a service commitment, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

Cookies, Analytics, and Ads

For eligible requests, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. For eligible requests, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

Data Stewardship

For eligible requests, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. In practical terms, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. As a service commitment, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 643 Reeves Dr, Grand Forks, North Dakota 58201, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclply.shop
Phone: (701) 585-6425